Features of delivery with Allegro via DHL.

When making a purchase on Allegro.pl, the customer can choose different delivery methods. One of the new options is Allegro Delivery, which is often carried out by DHL.

Please note that:

Allegro Delivery does not provide a standard tracking number that makes it easy to track the parcel or identify it in the Meest Shopping warehouse. Instead, the customer receives a generated code consisting of letters and numbers.

This code:

• is placed on the parcel label;
• is not intended for scanning or automatic tracking;
• is not sufficient to identify the parcel in the warehouse.

Moreover, DHL often erases the recipient's data in accordance with GDPR requirements, making it impossible to identify even manually through the customer service.

What should you do?

To avoid delaying your order, be sure to contact the seller on allegro.pl and ask for a full tracking number to track your parcel. This can be done through your Allegro account in the messages section. This is the only way we can accept and process your parcel at the Meest Shopping warehouse.

‍