Payments

Please note that our representative offices abroad do not accept postpaid parcels. When trying to deliver a postpaid parcel, the international representative office employees will refuse to receive it.

The most common problems with paying by credit card are the following:
- Enter the year of validity of the card in the РРРР format.
- Your card may not be suitable for online payments.Very often, salary and social cards fall into this category.Information about the card should be obtained from your bank.
- If the bank blocks the card for payments abroad and online, contact the bank's call center to unblock it.
- The payment system checks your card for compliance with the owner. Please wait one to two hours and try again.

Payment can be made directly in the account using a VISA/Mastercard bank payment card. The currency does not matter. Make payment in the Payments section after issuing the delivery invoice.

You can calculate the approximate cost of delivery using the rates indicated for each country or the calculator on our meest.shopping website. The delivery cost will be known after the package is processed, packed, and weighed. We will consider all applied additional paid services, weight, and dimensions and issue an invoice.  

You can calculate the cost yourself, knowing the weight of the package.  

For example, in Poland, parcels to the Meest Shopping office are calculated according to the following tariff:

0,001 – 5,000kg               5,90 EUR per parcel + 0,75 EUR per kg
If the weight of your parcel is 4kg, then 0,75*4 kg+5,90 = 8.90 EUR

You should pay for the delivery before the parcel arrives in your country.

Parcels that are not paid for within the first 24 hours after dispatch receive the Suspended in delivery status.

The parcel is not physically stopped in the sender's country - this is an exclusively technical status.

Physically, the parcel stops at IMPC if it has not been paid for before it arrives.

After payment, the status changes within 1-2 hours.

- Goods deemed to be offensive or indecent.
- Forged and counterfeit currency / documents / banknotes / certificates of origin.
- Tickets and advertising for lotteries and gambling
– there is no permit for their preparation.
- Used bags, for packing plant material.
- Knives, except pocketknives and knives for a profession, work, business, for household purposes, or any other legitimate purpose.
- Disrupting device (laser speed meter).
- Guns (including pens that resemble guns, a starter's pistol and gas operated guns).
- Tear gas.
- Forbidden Games.
- Explosives and flammable materials, live creatures such as poisonous snakes and dangerous goods.
- Used equipment for bees.
- Goods which are used in the preparation or consumption of a controlled substance.
- Goods used for incitement to violence, terrorism or racism.
- Goods, which contain identification signs with terrorist groups or sympathy;
- items containing lithium ion cells and/or batteries (phones, smart watches, power banks, laptops, gyroscopes and electric unicycles, vapes, other household appliances and tools with lithium ion batteries);
- lithium metal batteries, air bag modules (safety devices, electronically initiated);
- battery powered equipment, battery powered vehicles;
- chemical kits;
- dangerous goods in machinery or apparatus;
- dry ice (carbon dioxide, solid);
- environmentally hazardous substances (liquid and solids);
- first aid kits;
- genetically modified organisms;
- genetically modified micro-organisms;
- life-saving appliances (self-inflating and non-self-inflating).

Items requiring approval from the competent authority - Israel. There are many items, the import of which is contingent upon meeting the criteria set periodically by the competent authorities. For example:

- Specific Mobile Phones and WIFI devices
- Ministry of Communications.
- Plants - Plant Protection Services, Ministry of Agriculture.
- Auto Parts
- Ministry of Transport.
- Sometimes, it will take approval / detailed import license. Before import, it has to be checked with the relevant competent authority for the valid criteria, as well as the need to obtain authorization / import license.

We have prepared a complete list of prohibited goods to be sent according to international transportation rules. Remember that each country has its restrictions on specific product groups. Please also note that there is a category of goods that can be sent by ground transport but are not allowed to be sent by air. If you have any doubts about the permission to send a specific product, please get in touch with the support service (contacts are available on the last page of the application). We will gladly advise you.  

We do not send items prohibited for transportation: weapons, drugs, psychotropic or explosive, flammable or other dangerous substances that the Universal Postal Convention and the national laws of the countries of presentation and the specific country of destination do not permit. Failure to comply with the rules for sending parcels can lead to criminal or administrative liability for those responsible, both in the country of departure and in the country of receipt.  

Please note that customs can check any parcel, so the recipient is responsible for the truthfulness of the information in the declaration and the contents of the package. When registering an order, you can get acquainted with the list of prohibited goods in the application.

If you have any questions, contact us via email support@meest.shopping or WhatsApp.