Payments

Are postpaid parcels accepted?

Please note that our representative offices abroad do not accept postpaid parcels. When trying to deliver a postpaid parcel, the international representative office employees will refuse to receive it.

Why can't I pay with my card?

The most common problems with paying by credit card are the following:
- Enter the year of validity of the card in the РРРР format.
- Your card may not be suitable for online payments.
Very often, salary and social cards fall into this category.
Information about the card should be obtained from your bank.
- If the bank blocks the card for payments abroad and online, contact the bank's call center to unblock it.
- The payment system checks your card for compliance with the owner. Please wait one to two hours and try again.

How do you pay for delivery services?

Payment can be made directly in the account using a VISA/Mastercard bank payment card. The currency does not matter. Make payment in the Payments section after issuing the delivery invoice.

How to calculate shipping costs?

You can calculate the approximate cost of delivery using the rates indicated for each country or the calculator on our meest.shopping website. The delivery cost will be known after the package is processed, packed, and weighed. We will consider all applied additional paid services, weight, and dimensions and issue an invoice.

You can calculate the cost yourself, knowing the weight of the package.

When is it necessary to pay for the order delivery?

You should pay for the delivery before the parcel arrives in your country.

Parcels that are not paid for within the first 24 hours after dispatch receive the Suspended in delivery status.

The parcel is not physically stopped in the sender's country - this is an exclusively technical status.

Physically, the parcel stops at IMPC if it has not been paid for before it arrives.

After payment, the status changes within 1-2 hours.